Please note: Emergencies should always be reported to 911 immediately.

Shoreline provides a quick and easy way for residents to report non-emergency and quality-of-life issues as service requests through the SeeClickFix application. 

Mobile reporting

Contact the following jurisdictions regarding these specific issues: 

	Police: For issues having to do with traffic complaints or any non-emergency incidents, call the non-emergency line at 206-296-3311 or make a report using the Online Reporting System for non-emergent crimes.
	Poor Drainage, Water Flowing in the Roadway, or Flooding: For active flooding that is a major risk to safety, call 911 first. In all other situations, please contact the City directly by phone at 206-801-2700 or by email at crteam@shorelinewa.gov. See more information on the Spill, Flood, and Storm Response site.
	Spill or Leak: If you see anything other than rain flowing into a storm drain, ditch, stream, lake, or Puget Sound, please contact the City directly by phone at 206-801-2700 or by email at crteam@shorelinewa.gov. See more information on the Spill, Flood, and Storm Response site.
	Sewage Emergencies: If you see or smell sewage above ground, please contact Wastewater Customer Service at 206-546-2494 (M-F, 8 a.m. - 5 p.m.) or 206-801-2700 for an after-hours sewer emergency.
	Water Services Issues: Contact your local water utility directly: Seattle Public Utilities 206-386-1800 or North City Water District 206-362-8100.
	Solid Waste/Recycling Services: For missed collections or billing issues, contact Recology at 206-763-4444.
	Power Outage, Downed Line or Street Light Issues: Contact Seattle City Light at 206-684-7400.
	Animal Control: Contact King County Animal Control at 206-296-PETS (7387). Call Animal Control when reporting a deceased domestic animal.
	Natural Gas Service: Contact Puget Sound Energy at 888-225-5773.
	Noise Complaints: For non-construction noise complaints, please contact the Shoreline Police non-emergency line at 206-296-3311. For construction noise prior to 7am on weekdays or 9am on weekends and after 10pm on all nights of the week, contact the Shoreline Building Official at 206-801-2541.
	Street Sweeping: The City performs routine street sweeping services on a regular basis. Arterial and collector streets are swept once a month. Residential streets are swept two to three times a year. If you have concerns regarding your street, please contact the City directly by phone at 206-801-2700 or by email at crteam@shorelinewa.gov.
	Lime Bikes or Scooters: For issues having to do with Lime, please contact their customer service department directly at 1-888-546-3345 or support@li.me. They will pick up scooters or bikes that are a concern.

Click on a category below to submit a request.

Please let us know if you have any comments or questions about the reporting tool.