Customer Response Team 

The Customer Response Team (CRT) responds to and resolves inquiries, concerns, suggestions and complaints regarding City infrastructure and Code enforcement and serves as a referral source for City services.

The City of Shoreline has personnel on standby 24/7 for emergency issues not requiring Police, Fire or Medical response. 

Code Enforcement

Code Enforcement investigates and resolves complicated code compliance cases that arise in our City. Through a proven process of working with the responsible party, the City of Shoreline achieves a high percentage of success in reaching compliance.

More information

Frequently asked questions