The City of Shoreline Wastewater Utility offers several options to manage and pay your wastewater bill. Interactive account access for Wastewater service is not available at this time.

New Accounts

For new accounts, please contact us at 206-546-2494 or email Customer Service at wwcustomerservice@shorelinewa.gov.

Payment Options

Paperless billing

Sign up for eBilling >

You have the option to create an account with our online billing and payment system. Additional fees apply for payments made through Xpress Bill Pay.
Manage and pay your bill online
Xpress Bill Pay Account Setup Instructions
credit card

One-time online payment >

Make a one-time payment using a credit card, debit card, or eCheck using Paystation. Payments can take up to three business days to process. As of January 1, 2023, the credit card convenience fee is $3.50 and eCheck convenience fee is $3.00.
Pay bill now
Pay by phone

Pay by phone >

You have 24-hour automated access to enter your credit or debit card information privately over the phone by calling 1-866-488-9292. As of January 1, 2023, the credit card convenience fee is $3.50 and eCheck convenience fee is $3.00.
 Automatic withdrawal

Sign up for automatic withdrawal >

Have your wastewater payment automatically withdrawn from your checking or savings account by using the Automated Clearing House (ACH) option.
Download ACH Agreement
 Mail payment

Pay by mail  > 

Send your check payable to:  
City of Shoreline Wastewater Utility
PO Box 34553
Seattle, WA 98124
 Pay in person

Pay in person >

Payment is accepted by cash or check only during City Hall business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. City Hall is located at 17500 Midvale Avenue N, Shoreline, WA 98133.
 Drop box

Drop box >

We offer a convenient drop box located on the top floor of the Shoreline City Hall parking garage for after-hours payment drop off. (location map)