Traffic Services

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The City of Shoreline established the Traffic Services Division in 2003. Traffic Services is responsible for:

Addressing and enhancing driver, pedestrian, and bicycle safety.
Capital improvement and development plan review.
Support and review of transportation planning efforts.
Design, approval, and maintenance oversight of all traffic control devices including signs, pavement markings, street lights, traffic signals, flashing beacons, and work zone traffic control.
Maintenance of traffic-related records including accident reports and traffic asset inventory.
Preparation and documentation of City traffic standards and codes.
Traffic counts, speed studies, and analysis.
Community education and outreach.
Concurrency, impact fee, and development review.
Manage the City's street lights with the Streetlight Master Plan.

Service Requests

Street light out? Contact Seattle City Light directly at (206) 684-7056.

Traffic sign down? Submit a Service Request Online.

Traffic signal concerns? Submit a Service Request Online.

Potholes/road condition concerns? Contact the City's Customer Response Team at (206) 801-2700.

Traffic ticket questions? If you have questions about Traffic Tickets or related questions, please contact at:

King County District Court
Shoreline Division
18050 Meridian Ave N
Shoreline, WA 98133
(206) 296-3679

Frequently Asked Questions

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Expand/Contract Questions and Answers

How can I get a crosswalk installed at a particular location?
Call (206) 801-2700 or send your request to one of the Traffic Services division staff shown on the right. Installation requests will be reviewed on a case by case basis. Under Washington State Law, drivers are required to stop for pedestrians crossing at a marked or unmarked crosswalk at all intersections.

Crosswalks will not be installed across four lane roadways with average daily traffic volumes of 12,000 or more per Federal guidelines. Studies have found that marking crosswalks, without any other treatment, leads to increased pedestrian collisions. For more information about these Federal guidelines, please visit:

http://www.fhwa.dot.gov/publications/research/safety/04100/04100.pdf
How can I get a stop sign installed to slow down traffic?
Stop signs are intended to help drivers and pedestrians determine who has the right-of-way at an intersection. They are installed where accidents or traffic volume data show that they are warranted. Warrants come from Federal standards (the Manual on Uniform Traffic Control Devices) which are adopted by State law. When stop signs are installed to reduce speeds, accidents don’t decrease, and sometimes increase, as disobedience occurs which is contrary to driver and pedestrian expectations.
How can I get sidewalks installed on my street?
A: The City has completed a year-long process to prioritize sidewalk projects in 2018. Please see the Sidewalk Prioritization Plan for additional information including project locations and funding options.
How do I get worn pavement markings repainted?
Pavement markings are refreshed annually throughout the City. We remark turn arrows, speed and school legends, stop lines, and crosswalks as they wear out, which may not be annually. Please contact Traffic Services staff if you have any further questions about pavement markings.
How do I pay/dispute a traffic ticket?
Please contact: King County District Court - Shoreline Division

King County District Court - Shoreline Division
18050 Meridian Ave N
Shoreline, WA 98133

(206) 296-3679
How do I report a broken or damaged sign?
Call our Customer Response Team at (206) 801-2700 or email crteam@shorelinewa.gov.
How do I report a pothole?
Please contact our Customer Response Team at (206) 801-2700 or email crteam@shorelinewa.gov .
How do I report a street light outage?
To report street light trouble and to request repairs for streetlights, call Seattle City Light at (206) 684-7056, or use the Streetlight Online Trouble Report.
How do I report a traffic signal problem?
Please contact Quang Nguyen to report signal timing or pedestrian button problems. If it is an emergency (signal is damaged, malfunctioning, flashing red, or dark), please report to our Customer Response Team at (206) 801-2700 or email crteam@shorelinewa.gov.
How do I request a traffic signal for an intersection?
Call or email one of the Traffic Services staff listed on this page. Requests will be reviewed on an individual basis. Installation of traffic signals is based on Federal standards (Manual on Uniform Traffic Control Devices) which is adopted by State law. These standards outline traffic volume and/or collision data which must be present at the intersection in order to warrant installation.
People keep parking in front of my mailbox or too close to my driveway, how can I get this to stop?
According to Shoreline Model Traffic Ordinance and Washington State law, drivers are not allowed to park next to mail boxes between 10 AM and 3 PM on a scheduled mail delivery day. Additionally, it is illegal to park within 5 feet of a driveway. Residents can paint the curb adjacent to their driveways and/or curb in front of mailboxes “traffic yellow” as shown in this diagram:

Yellow Curb Paint to extend no longer than 10 ft on either side of mailbox.
If mailboxes are grouped, 10 ft can be measured from outer mailbox.

If you need additional assistance or no curb exists, please contact Traffic Services staff.
This street/intersection is unsafe – what is the City going to do about it?
Every year, the City reviews and analyzes traffic collision data and based on this data, prioritizes safety improvements. Please visit the Traffic Safety page for more information and to review the Annual Traffic Report. Residents can also contact Traffic Services staff with questions or concerns.
What can our neighborhood do about people who speed on our street?
If you live on a local street, please refer to our Neighborhood Traffic Safety Program. If your concern is regarding an arterial street, please contact our Customer Response Team at (206) 801-2700 or email crteam@shorelinewa.gov . Alternatively, you may wish to participate in our Radar Speed Program.

You can also report enforcement related concerns to the Shoreline Police Department by calling their non-emergency number at (206) 296-3311 or completing an online form.
Where can I find the local traffic laws?
The Washington State Driver’s guide is an excellent tool that explains basic rules of the road and gives you valuable information about safe and responsible driving. The drivers guide is available at: http://www.dol.wa.gov/driverslicense/guide.html. Washington State Rules of the Road can be viewed here: http://app.leg.wa.gov/RCW/default.aspx?cite=46.61.
Who has the right of way at an intersection with no stop signs?
Under State law, when two vehicles approach an intersection with no stop signs at about the same time, the driver on the left shall always yield to the driver on the right. This is also true for intersections that have a traffic circle or all-way stops.

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Service Requests

How can I get a crosswalk installed at a particular location?

How can I get a stop sign installed to slow down traffic?

How can I get sidewalks installed on my street?

How do I get worn pavement markings repainted?

How do I pay/dispute a traffic ticket?

How do I report a broken or damaged sign?

How do I report a pothole?

How do I report a street light outage?

How do I report a traffic signal problem?

How do I request a traffic signal for an intersection?

People keep parking in front of my mailbox or too close to my driveway, how can I get this to stop?

This street/intersection is unsafe – what is the City going to do about it?

What can our neighborhood do about people who speed on our street?

Where can I find the local traffic laws?

Who has the right of way at an intersection with no stop signs?