Ensuring the safety of people in Shoreline is our top priority. We aim to do this in a respectful manner based on our core values of leadership, integrity, service, and teamwork. Every employee is expected to provide the best customer service by working with you to address your concerns.
In that spirit, we ask you to let us know how we are doing. We want to know when you are happy with our service and when we miss the mark. If you would like to file a complaint or a compliment about an officer, you can do so with the King County Sheriff’s Office. (The City of Shoreline contracts with the King County Sheriff’s Office for police services. Shoreline Police Officers are King County Sheriff Deputies.)
How do I file a complaint?
You may file a complaint in person, by phone, by email, or by mail. A form is available at each Sheriff's Office location and on the King County Sheriff's Office web site. You may also submit your complaint to the Shoreline police chief, a supervisor, or a City official.
Emailed complaints should be sent to the Internal Investigations Unit at iiu.sheriff@kingcounty.gov. or by phone at (206) 263-2525.
Who will investigate my complaint?
The Internal Investigation Unit will assign an investigator and give you his or her number. You can call this person if you have questions or concerns.
What happens after I file a complaint?
The investigator will ask you to give a statement in person or by telephone. In most cases, the statement will be recorded.
You may be asked if you know the name of the employee(s) involved. You may also be asked:
- to describe what happened;
- to provide the names of potential witnesses;
- to allow us to photograph any injuries or property damage; and
- to consent to the release of medical records that are associated with your complaint.
Questions?
Contact the Shoreline Police Department at (206) 801-2710 or King County Internal Investigations Unit at (206) 296-4200.
