Customer Response Team 

The Customer Response Team (CRT) responds to and resolves inquiries, concerns, suggestions and complaints regarding City infrastructure and Code enforcement and serves as a referral source for City services.

The City of Shoreline has personnel on standby 24/7 for emergency issues not requiring Police, Fire or Medical response. 

Code Enforcement

Code Enforcement investigates and resolves complicated code compliance cases that arise in our City. Through a proven process of working with the responsible party, the City of Shoreline achieves a high percentage of success in reaching compliance.

More information

Frequently asked questions 

CECRT Staff

Name
Phone E-mail Neighborhoods
Bob Crozier 
Code Enforcement & CRT Supervisor
(206) 801-2261
rcrozier@shorelinewa.gov

Ben Hossienzadeh
CRT Rep

(206) 801-2262

bhossienzadeh@shorelinewa.gov

 

Ballinger
Echo Lake
Hillwood
Innis Arden
Meridian Park (N of 175th)
North City
Richmond Beach

Rob Staveskie
CRT Rep
(206) 801-2264
rstaveskie@shorelinewa.gov 

Briarcrest
Highland Terrace
The Highlands
Meridian Park (S of 175th)
Parkwood
Richmond Highlands
Ridgecrest
Westminster Triangle

Ryan Odegaard
Code Enforcement Officer

(206) 801-

2266

rodegaard@shorelinewa.gov

 Citywide

Lorrie Jennings

CECRT Administrative Assistant


(206) 801-2265

ljennings@shorelinewa.gov