The Customer Response Team responds to and resolves inquiries, concerns, suggestions and complaints regarding City infrastructure and Code enforcement and serves as a referral source for City services.

They also act as a the City's (24hours/7 days per week) First Responders to emergency issues not requiring Police, Fire or Medical response.

Frequently asked questions 

CRT Staff

Name
Phone E-mail Neighborhoods
Bob Crozier 
CRT Supervisor
(206) 801-2261
rcrozier@shorelinewa.gov

Hillwood, Highland Terrace, Innis Arden, The Highlands, Richmond Beach, Richmond Highlands, 
Westminister Triangle

Daniel Lydin
CRT Rep

(206) 801-2262 

dlydin@shorelinewa.gov

 

Ballinger
Briarcrest
North City
Ridgecrest

Rob Staveskie
CRT Rep
(206) 801-2264
rstaveskie@shorelinewa.gov 
Echo Lake
Meridian Park
Parkwood
Lorrie Jennings
(206) 801-2265

ljennings@shorelinewa.gov
Community Services
Administrative Assistant