The Community Services Division provides leadership, support and direct services which connect individuals, families, neighborhoods, businesses and non-profit organizations with the information and resources they need to enhance the Shoreline community’s quality of life.

Department Divisions


Need help resolving a neighborhood issue or concern? 
The Customer Response Team responds to and resolves inquiries, concerns, suggestions and complaints regarding City infrastructure and Code enforcement and serves as a referral source for City services. They also act as a the City's (24hours/7 days per week) First Responders to emergency issues not requiring Police, Fire or Medical response.

Interested in volunteering for the City of Shoreline? 
The City of Shoreline encourages residents to volunteer in support of their community.  There are volunteer opportunities in a variety of departments in the City,  from participating in a park clean-up to serving on an advisory committee.

Want to learn about events in the City?
Find them on the Community Calendar