Welcome to Shoreline! We're so pleased that you've chosen to make your home in our city. We hope that you find the following information helpful in settling in to the community.

Utilities

Neighborhoods 

Shoreline is a city of neighborhoods, each with its own character. Neighborhood volunteers organize social events, coordinating Shoreline Watch activities, implementing Neighborhood Mini-Grant projects, planning speakers and sharing information through newsletters, websites and e-newsletters.

Making changes to your property?

Visit our permit services pages to learn more about the City's building and environmental regulations. Contact Permit Services directly with any questions at (206) 801-2500 or pcd@shorelinewa.gov. Permit services is located on the first floor of City Hall if you'd like to speak with someone in person.

Need help? 

The Customer Response Team (CRT) responds to and resolves inquiries, concerns, suggestions and complaints regarding City infrastructure and Code enforcement and serves as a referral source for City services. CRT is available 24/7. If you need help after normal business hours (8:00 a.m. to 5:00 p.m.), call and leave a voice mail and a representative will call you back. For emergencies, always call 911.

Stay informed

Get emergency and news alerts via email or text through Alert Shoreline. Alert Shoreline can provide you with critical information such as police alerts for your neighborhood, unexpected road closures, and traffic. Community news such as Council agendas, neighborhood happenings, and project updates are also subscriptions you can choose. You can also connect with us on social media.

Want to have fun, enjoy our City and stay healthy?

We're committed to providing beautiful parks, life-enhancing recreation programs, special events for all ages and abilities, and cultural experiences. Join us!

Your representatives

The Shoreline City Council and your citizen commissions and boards welcome comments, questions and suggestions from the community. Learn more about them and contact them at the links below.