Governor Inslee has ordered all Washingtonians to Stay Home, Stay Healthy.

Information for Shoreline

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We are not currently able to respond to issues unless they impact the health and safety of our residents.

For emergency issues not requiring a Police, Fire, or Medical response, call 206-801-2700.

To comply with the Governor’s Stay Home, Stay Healthy order, the City of Shoreline is currently providing only essential City services: Health and safety, emergency response, and government operations.

Examples of essential City services

  • Police services 
  • Fire and EMS (provided by Shoreline Fire Department) 
  • Traffic safety and emergency street maintenance 
  • Limited parks maintenance  
  • Emergency facilities repair and maintenance
  • Emergency utility repairs and maintenance (wastewater and surface water utilities) 
  • Responding to COVID-19 event 


Please correct the field(s) marked in red below:

City of Shoreline City Hall

17500 Midvale Avenue N
Shoreline, WA 98133-4905 
Tel: (206) 801-2700
Fax: (206) 546-7868
TTY: (206) 546-0457
Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Directions, hours, and maps
City Staff Directory

Customer Response Team 

(206) 801-2700
CRT Representatives are on call 24 hours a day/7 days a week to respond quickly to issues such as downed trees, flooding, or downed wires. During normal business hours a representative will speak with you immediately. In the evening or on the weekend, you will be connected to a live person at a call center who will assist you and call City staff, if necessary, for a response. Standby staff will make the final determination on if an immediate response is necessary or if it is an issue than can wait until normal business hours.

Contact Form

You may also contact us by filling out the form below.

If you are contacting the City regarding a location-specific issue, please complete the
Online Service Request form for non-emergency issues.

Your Neighborhood
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The City of Shoreline will enter all comments received into the public record and may make these comments, and any attachments or other supporting materials, available unchanged, including any business or personal information (name, email address, phone, etc.) that you provide available for public review. This information may be released on the City’s website. Comments received are part of the public record and subject to disclosure under the Public Records Act, RCW 42.56. Do not include any information in your comment or supporting materials that you do not wish to be made public, including name and contact information.

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